234sky Privacy Policy

For the purposes of applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, the data controller responsible for your personal information is 234sky, operating the platform at 234sky.net.

As the data controller, 234sky determines the purposes and means of processing your personal data. All data processing activities are carried out in accordance with the Data Privacy Act of 2012, PAGCOR regulatory requirements, and the Anti-Money Laundering Act (AMLA) of the Philippines, as amended.

If you have any questions about how your personal data is handled, you may contact our Data Protection Officer using the contact details provided in Section 13 of this Policy.

234sky collects personal data through several means: directly from you when you register, verify your identity, make deposits or withdrawals, contact support, or interact with promotions; automatically through the Platform's technical infrastructure; and from third-party verification and payment service providers. The categories of data we collect are described below.

234sky does not intentionally collect sensitive personal information beyond what is required for KYC identity verification. Where government-issued identification documents are submitted, they are handled with heightened security controls and retained only for the period required by applicable law.

234sky uses your personal data for the following purposes:

• Account registration and management: To create and maintain your player account, verify your identity, and manage your account preferences and settings.
• KYC and age verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity as required by PAGCOR regulations and Philippine AML law.
• Payment processing: To process deposits, withdrawals, and refunds through GCash, Maya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, USDT TRC20, and Coins.ph, and to detect and prevent fraudulent transactions.
• Platform operation and improvement: To operate and maintain the platform, diagnose technical issues, analyze usage patterns, and improve the overall player experience.
• Customer support: To respond to your queries, resolve disputes, and maintain records of communications for quality assurance and dispute resolution purposes.
• Responsible gaming: To monitor gaming behavior for indicators of problem gambling, enforce deposit limits, self-exclusion requests, and other responsible gaming measures applied to your account.
• Regulatory compliance: To fulfill 234sky's obligations under the Data Privacy Act of 2012, PAGCOR regulations, the Anti-Money Laundering Act, and any other applicable Philippine law or regulatory directive.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. You may opt out at any time.
• Security and fraud prevention: To detect, investigate, and prevent unauthorized account access, bonus abuse, collusion, money laundering, and other prohibited conduct.

234sky will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for such processing.

Under the Data Privacy Act of 2012, 234sky processes your personal data on one or more of the following lawful bases:

• Contractual necessity: Processing is necessary to perform the contract between you and 234sky — specifically, to operate your player account, process transactions, and deliver the gaming services you have registered to use.
• Legal obligation: Processing is necessary to comply with a legal obligation applicable to 234sky, including PAGCOR licensing requirements, AML obligations, and player identity verification mandates.
• Legitimate interests: Processing is necessary for purposes of 234sky's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and platform improvement — provided those interests are not overridden by your privacy rights.
• Consent: Where 234sky processes data for optional purposes such as marketing communications, it does so on the basis of your explicit consent. You may withdraw this consent at any time by updating your communication preferences in your account settings.

234sky does not sell, rent, or trade your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment service providers: GCash, Maya, BPI, BDO, Metrobank, 7-Eleven CLiQQ, Coins.ph, and cryptocurrency gateway providers, for the purpose of processing your deposits and withdrawals. These providers act as independent data controllers for their own services and are governed by their own privacy policies.
• KYC and identity verification providers: Third-party identity verification services engaged by 234sky to perform document authentication and biometric checks as part of the KYC process.
• Game software providers: Licensed game studios and live dealer platform providers whose games are accessible through 234sky. These providers may receive limited technical data necessary to deliver their game services to your session.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities, where 234sky is required by applicable law or regulatory directive to disclose player data.
• Law enforcement: Philippine law enforcement agencies, where 234sky receives a lawful request, court order, or subpoena requiring disclosure of player information.
• IT and infrastructure providers: Cloud hosting and data center providers engaged by 234sky to store and process platform data, operating under contractual data processing agreements that require them to handle your data in compliance with applicable law.

234sky retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, subject to mandatory retention periods imposed by applicable Philippine law. The following general retention periods apply:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by AML regulations and PAGCOR licensing conditions.
• Transaction and financial records: Retained for a minimum of five (5) years following the date of each transaction, in accordance with AML reporting obligations under Philippine law.
• Gaming activity logs: Retained for a minimum of three (3) years following the relevant gaming session, for dispute resolution and regulatory audit purposes.
• Customer support records: Retained for three (3) years following the resolution of the relevant support interaction, or longer where a related dispute or legal claim remains open.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, to demonstrate compliance with consent requirements.

When personal data is no longer required and its retention period has expired, 234sky will securely delete or anonymize the data in accordance with industry-standard data destruction practices.

234sky uses cookies and similar technologies — including local storage and session tokens — to operate and improve the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication tokens that keep you logged in during your visit. These cookies cannot be disabled without impairing your ability to use the Platform.
• Functional cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations, so you do not need to re-enter them on each visit.
• Analytics cookies: Used to collect anonymized data about how players use the Platform, including pages visited, session duration, and navigation patterns. This data is used solely to improve platform performance and user experience. 234sky does not share analytics data with third-party advertising networks.

234sky does not use advertising cookies, retargeting pixels, or any cross-site tracking technologies. You can control and delete cookies through your browser settings. Disabling strictly necessary cookies may affect your ability to log in or use certain Platform features.

234sky implements a range of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and 234sky's servers.
• Encryption at rest for sensitive personal data, including identity documents and financial information.
• Role-based access controls that limit employee access to personal data on a strict need-to-know basis.
• Regular security assessments and penetration testing of platform infrastructure.
• Two-factor authentication requirements for administrative access to systems that store personal data.
• Incident response procedures for detecting, reporting, and mitigating personal data breaches, including notification to the National Privacy Commission where required by the Data Privacy Act of 2012.

While 234sky maintains these measures, no electronic transmission or storage system is completely secure. You are responsible for maintaining the security of your account credentials and should contact 234sky support immediately if you suspect unauthorized access to your account.

Under the Data Privacy Act of 2012 and its implementing rules, you have the following rights with respect to your personal data held by 234sky:

To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 13 below. We may need to verify your identity before processing your request.

The 234sky Platform is strictly intended for persons who are at least 21 years of age, in compliance with PAGCOR regulations governing online gaming in the Philippines. 234sky does not knowingly collect or process personal data belonging to persons under the age of 21.

Age verification is performed during the KYC process for all registered accounts. Where 234sky becomes aware that personal data has been collected from a person under 21, the relevant account will be suspended immediately, all associated data will be deleted in accordance with applicable law, and any deposits made will be returned to the relevant payment source following verification.

If you believe that a minor has registered on the 234sky Platform, please contact our support team immediately using the contact details in Section 13.

234sky primarily stores and processes your personal data within infrastructure serving the Philippine market. However, some of 234sky's technology partners and service providers — including cloud infrastructure providers and game software providers — may process data in data centers located outside the Philippines.

Where personal data is transferred outside the Philippines, 234sky ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Data Privacy Act of 2012. These safeguards may include contractual data processing agreements, standard contractual clauses, or transfers to jurisdictions recognized by the National Privacy Commission as providing adequate data protection.

234sky will not transfer your personal data to any jurisdiction or recipient where adequate protections cannot be confirmed.

234sky may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. Where changes are material, 234sky will notify registered players by email or by posting a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 234sky Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the revised policy. We recommend reviewing this page periodically to stay informed of how your data is being handled.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 234sky handles your personal data, please contact our Data Protection Officer. Our team is available 24 hours a day, 7 days a week.

For responsible gaming concerns, self-exclusion requests, or problem gambling support, please visit our Responsible Gaming page. For a full overview of your rights and obligations as a 234sky player, please review our Terms & Conditions.